Frequently Asked Questions

Why am I being redirected to Voilà Travel Service for booking?

ABA CON ™ is hosted and managed by Voilà Travel Service, LLC, a licensed travel agency and ACE provider. Voilà Travel Service handles all travel arrangements and registration for ABA CON. You may see Voilà Travel Service’s branding and booking platform during the registration process, as ABA CON operates under Voilà Travel Service as a DBA (Doing Business As).

Why am I being redirected to a Travel Joy Server for booking?

Voilà Travel Service uses Travel Joy, a secure client relationship management (CRM) platform, to manage all travel bookings and event registrations for ABA CON. When you register, you’ll be redirected to a personalized Travel Joy group landing page where you can securely enter traveler information, confirm your travel arrangements, and complete payment.

This platform helps us keep your trip organized, your data secure, and your experience seamless from start to finish.

Can I book my own accommodations and still join the conference?

Unfortunately, no. In order to maintain the integrity and flow of the event, all attendees must book through Voilà Travel Service as part of the official ABA CON group. This ensures that everyone receives the same quality of service, access to group-exclusive rates and perks, and inclusion in all CE sessions, networking events, and hosted experiences.

Booking through Voilà Travel Service also allows us to manage logistics, communication, and continuing education requirements effectively—so your entire experience is seamless, supported, and in compliance with ACE standards.

Why do I need to book through Voilà Travel Service to attend ABA CON?

Booking through Voilà Travel Service as part of the official ABA CON group guarantees a consistent and exceptional experience for all attendees. Our group travel packages are carefully negotiated to include:

  • Access to conference rooms and hosted group events

  • Exclusive perks and amenities unavailable to the general public

  • Flexible terms and conditions, including fully refundable deposits (within deadlines)

  • Streamlined communication and coordination

  • Reduced conference fees due to integrated event support

These benefits ensure you receive outstanding value—not just in price, but in experience, flexibility, and peace of mind. Group booking also allows us to manage logistics smoothly, keep costs fair for all attendees, and ensure that everyone receives the full ABA CON experience from start to finish.

Can I request special accommodations or use my loyalty program when booking through Voilà Travel Service?

Absolutely. We’re committed to accommodating accessibility needs, dietary requests, and other special considerations. If you’re enrolled in a cruise line or hotel loyalty program, we’ll gladly include your membership number to help you maximize your benefits.

Our group packages offer excellent overall value with flexible terms, exclusive amenities, and integrated event support. Still, we’re happy to provide custom quotes tailored to your preferred cabin category or occupancy to help you make the best choice.

Still Have Questions?

We’re here to help! Reach out anytime for assistance with bookings, accommodations, loyalty programs, or any other inquiries. Fill out our contact form, and we’ll get back to you as soon as possible.